We are committed to protecting your privacy when dealing with your personal information. This privacy notice provides details about the information we collect about you, how we use and protect it. It also provides information about your rights. If you have any questions about how we handle your information, please contact us at firstname.lastname@example.org or telephone 07741664856.
This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulations (“GDPR”). For the purpose of the DPA and GDPR we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to: CrossFit Solent, FAO: Duncan Aldous, 1 Endle Street, Southampton, SO14 5FZ.
CrossFit Solent Ltd (“us”, “we”, or “our”) operates the www.crossfitsolent.co.uk website (the “Service”).
The type of personal information we collect:
When you register with us, we currently collect and process the following personal identifiers, including, but not limited to name, email address, mailing address, telephone number. If you make a purchase, we will request financial information including your credit card number, expiration date, and security code. Any financial information we collect is used only to bill you for your purchase. This information is not kept on our website or held by us but it is processed and stored through the WODBoard app and website.
How we get the personal information and why we have it.
Most of the personal information we process is provided to us directly by you for one of the following reasons: To purchase a membership (including an introduction course or drop-in session) or to provide you with details of our services. We also receive personal information indirectly from WODBoard, if you use the app or website to register with us.
Use of information
We use the information that you have given us in order to notify you about any changes to our website, such as improvements or service/product changes, that may affect our service. We may contact you with information about goods and services similar to those that were the subject of a previous sale to you; where you have consented to receive such information, to provide information on other parties’ products or services that we feel may be of interest to you; or where you have consented to receive our email newsletters.
To exercise our rights, to defend ourselves from claims and to keep to laws and regulations that apply to us and the third parties we work with.
We may share this information with third parties to facilitate our service such as WODBoard to process payments and bookings and MailChimp to distribute our e-newsletter.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are Your consent. You are able to remove your consent at any time. You can do this by contacting email@example.com, or tel:07741664856.
If you have given us consent to use your data for a particular purpose you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided you can write to us at CrossFit Solent, 1 Endle Street, or email us at firstname.lastname@example.org at any time.
Where we store and Transfer your Data
As part of the services offered to you, for example through our Website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA) as we use remote website server hosts to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA – this is generally the nature of data stored in “the Cloud”. It may also be processed by staff operating outside the EEA who work for one of our suppliers, e.g. our website server host, or work for us when temporarily outside of the EEA.
Your data protection rights
Under data protection law, you have rights including: Your right of access – You have the right to ask us for copies of your personal information. Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances. Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at email@example.com, or tel:07741664856 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org, or tel:07741664856.
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Helpline number: 0303 123 1113. ICO website: https://www.ico.org.uk